Privacy Policy

PLEASE TAKE THE TIME TO READ OUR PRIVACY STATEMENT

This Privacy Policy sets out how we, The Regalia Specialist Ltd collect, store and use information about you when you use or interact with our website www.theregaliaspecialist.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from May 25th, 2018.
Data controller: The REGALIA SPECIALIST LTD.

How we collect or obtain information about you:

When you provide it to us e.g. by contacting us, placing an order on our website or signing up to our e-newsletter
From your use of our website, using cookies, and occasionally from third parties.

Information we collect: name, contact details, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on), the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), VAT number (if applicable).

How we use your information: for administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.

Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, where required by law or to enforce our legal rights.

Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No.

How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.

How we secure your information: using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary and following the PCI DSS Information Security Policy guidelines provided by our external card services payment provider.

Use of cookies and similar technologies: we use cookies and similar information-gathering technologies such as web beacons on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy here.

Transfers of your information outside the European Economic Area: in certain circumstances we may transfer your information outside of the European Economic Area including the USA. Where we do so, we will ensure appropriate safeguards are in place, the only time we normally do this is in order to enable our shipping agents to successfully delivery your order.

Use of automated decision making and profiling: we use automated decision making and profiling. In our email newsletters, if you've chosen to receive them, we will use data regarding your product preferences to determine the order we present the product banners, which products to present, through the use of use of web analytics, cookies, web beacons or server logs analysis tools (profiling).

Your rights in relation to your information :

to access your information and to receive information about its use
to have your information corrected and/or completed
to have your information deleted
to restrict the use of your information
to receive your information in a portable format
to object to the use of your information
to withdraw your consent to the use of your information
to complain to a supervisory authority

Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as 'sensitive personal information'. Please do not submit sensitive personal information about you to us.

Our details:

The data controller in respect of our website is

THE REGALIA SPECIALIST LTD.
PO Box 96. ATTLEBOROUGH. NORFOLK. NR17 1FS
You can contact the data controller by writing to the above address.
If you have any questions about this Privacy Policy, please contact the data controller.